Terms of service
# **Terms of Service**
**Last Updated:** August 2026
Welcome to **Tatelio®**. These Terms of Service ("Terms") govern your access to and use of our website located at **www.tatelio.com**, as well as any purchases made through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
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# **1. Company Information**
This website is owned and operated by **Tatelio®**.
**Website:** www.tatelio.com
**Email:** redimi776@proton.me
**Representative:** Naim Alejandra Ruiz Escalante
**Business Address:**
Calle 1 Casa 306
Villa del Rosario
Norte de Santander 541030
Colombia
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# **2. Eligibility**
By using this website, you confirm that:
- You are at least 18 years old, or have permission from a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- All information you provide is accurate and current.
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# **3. Online Store Terms**
You agree not to use our products for any unlawful purpose or in violation of any applicable laws.
You may not:
- Attempt to interfere with the website's security.
- Upload malicious software or harmful code.
- Use automated systems to access or copy website content.
- Commit fraud or provide false payment information.
Violation of these Terms may result in the immediate cancellation of your order or access to our services.
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# **4. Product Information**
We make every reasonable effort to display our products as accurately as possible.
However, due to differences in device screens and lighting conditions, actual colors, textures, and appearance may vary slightly.
Our temporary tattoo sleeves are designed to provide a realistic tattoo appearance but do not permanently alter the skin.
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# **5. Pricing**
All prices displayed on our website are subject to change without prior notice.
We reserve the right to:
- Correct pricing errors.
- Modify promotions.
- Discontinue products.
- Cancel orders affected by technical pricing mistakes.
If an incorrect price is displayed after your purchase, we will contact you before processing your order.
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# **6. Orders**
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
Reasons may include:
- Suspected fraud
- Payment authorization failure
- Incorrect shipping information
- Product availability
- Violation of these Terms
If your order is canceled after payment has been received, a full refund will be issued.
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# **7. Payments**
We accept secure payments through trusted third-party payment providers, including:
- PayPal
- Major Credit Cards
- Debit Cards
- Other payment methods displayed during checkout
All payment information is securely processed by our payment providers.
Tatelio® does not store your complete payment card information.
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# **8. Shipping**
Orders are generally processed within **1–3 business days**.
Estimated delivery time is **5–12 business days**, depending on destination.
Shipping estimates are not guaranteed and may be affected by customs inspections, weather conditions, carrier delays, or other circumstances beyond our control.
Please refer to our **Shipping Policy** for complete details.
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# **9. Returns & Refunds**
All purchases are covered by our **90-Day Money-Back Guarantee**.
Customers may request a return within 90 days after delivery, subject to the conditions outlined in our Refund & Return Policy.
Approved refunds are processed within **3–5 business days** after inspection.
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# **10. Intellectual Property**
All content available on this website, including but not limited to:
- Logos
- Product images
- Videos
- Graphics
- Product descriptions
- Text
- Icons
- Website design
is the exclusive property of **Tatelio®** and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
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# **11. User Content**
If you submit reviews, photos, comments, or other content, you grant Tatelio® a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and publish such content for marketing and business purposes.
You confirm that your submitted content does not violate any third-party rights.
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# **12. Accuracy of Information**
We strive to ensure all information on our website is accurate.
However, occasional typographical errors, inaccuracies, or omissions may occur.
We reserve the right to correct any information at any time without prior notice.
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# **13. Third-Party Services**
Our website may contain links to third-party websites or services.
Tatelio® is not responsible for:
- Third-party content
- Privacy practices
- External websites
- Third-party products or services
Your use of third-party services is at your own risk.
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# **14. Limitation of Liability**
To the fullest extent permitted by law, Tatelio® shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:
- Use of our website
- Purchase of our products
- Delayed deliveries
- Temporary website interruptions
- Third-party service failures
Our total liability shall never exceed the amount paid for the purchased product.
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# **15. Disclaimer**
All products and services are provided **"AS IS"** and **"AS AVAILABLE."**
Except where required by law, Tatelio® makes no warranties, express or implied, regarding:
- Merchantability
- Fitness for a particular purpose
- Continuous availability
- Error-free operation
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# **16. Prohibited Uses**
You may not use our website to:
- Violate any law or regulation
- Commit fraud
- Upload malware or viruses
- Attempt unauthorized access
- Harass or abuse others
- Infringe intellectual property rights
- Collect personal information without consent
- Distribute spam or malicious software
Violation of these Terms may result in immediate termination of your access.
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# **17. Privacy**
Your use of our website is also governed by our **Privacy Policy**, which explains how we collect, use, and protect your information.
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# **18. Governing Law**
These Terms shall be governed and interpreted in accordance with the applicable laws governing the operation of Tatelio®, without regard to conflict of law principles.
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# **19. Changes to These Terms**
We reserve the right to modify these Terms at any time.
Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of our website after changes become effective constitutes acceptance of the revised Terms.
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# **20. Contact Information**
If you have any questions regarding these Terms of Service, please contact us.
**Tatelio®**
**Website:** www.tatelio.com
**Email:** redimi776@proton.me
**Phone:** +57 310 833 2463
**Business Address:**
Calle 1 Casa 306
Villa del Rosario
Norte de Santander 541030
Colombia
Thank you for choosing **Tatelio®**.